The world is changing and successful businesses will change with it. As the field service industry realizes the benefits of field service management software in dispatching and tracking jobs, businesses that don’t use field service software are being left behind.
Goodbye Paperwork
While the vision of a paperless world is far from a reality, by going FieldAx, you can reduce your paper use significantly. Not only will you save trees, but you’ll cut down on paper costs, as well as eliminate the need to recycle and dispose papers.
Paper work is more time-consuming, calculate how much time you spend hand-writing paperwork and distributing it in person to your workers. By making your business wireless, you’ll always have your documentation in one place, it is accessible to anyone in your company with an Internet connection.
Ease of Payments
Usually for billing your workers must close out a job, bring the paperwork back to your office, and leave it to you to handle all bookkeeping, job costing, and requests for payment. Even after the bill has been mailed, there’s a wait for payment.
While automating your field service business, you can eliminate the wait time for payment, you can initiate the billing process much more quickly by automatically generating invoices once a job is completed. Also you can schedule reminder mail for payments. In some cases, this can shorten the billing cycle by as much as two weeks.
Customer Satisfaction
By automating the process, your field service business can better serve your customers. Less trips back to the office mean your workers can squeeze more jobs into a day, which means your customers will no longer be subjected to unexpected delays or long waits for the next available appointment.
Your workers will also impress customers with the up-to-date technology your company is using. In today’s world, using clipboards and ink pens to estimate and finalize jobs looks outdated. By having everything they could possibly need at the touch of a wireless device, your workers will increase customer convenience while impressing them.
By using Cloud-based software like FieldAx, accessible by any wireless device, your entry will be automatically updated every time something is added or withdrawn. All the information will be accurate.
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