Efficiency and Transparency in Customer Service using FieldAx

August 17th, 2018 Merfantz Editor  Field Service Management, Fieldax No Comments »

FieldAx consider the below facts to give better service to its customers. Accept expectations Nowadays customers are more important than ever – also in field management. This is already a globalized environment, so you’ll be always compared not only against your own competitors, but also against any other kind of business. Be ready to accept those expectations and live up…


FieldAx’s Trends are Shaping the Future of Field Service Management

August 16th, 2018 Merfantz Editor  Field Service Management, Fieldax No Comments »

Through high-tech field service management software  FieldAx, companies have begun managing their on-field employees with ease and efficiency. In this world where we have more and more choices for products and services, customer service plays an important role. According to survey, about 97% customers revealed that the customer service was an integral aspect of their loyalty…


FieldAx Takes the Responsibility to Train Your Employees

August 14th, 2018 Merfantz Editor  Field Service Management, Fieldax No Comments »

Ensuring that new employees are trained correctly to minimize the potential for errors and downtime is essential to keep your service business running smoothly. Whenever an employee leaves your company, there is always the possibility that their knowledge of your Miracle Service system will leave with them. The most common approach is to get another…


How to make your field workers to hold a new software solution FieldAx

August 13th, 2018 Merfantz Editor  Field Service Management, Fieldax No Comments »

The adoption of software solutions by field service management industries has been something of a surprise to those who have spent years in an industry that has been run by old-school principle of “work hard”. It is difficult to identify the appropriate software platform as there are so many different trades, skills and requirements on…


Save Money in FieldAx

August 10th, 2018 Merfantz Editor  Field Service Management, Fieldax No Comments »

Staying competitive is about more than cutting costs. It’s about streamlining your Field service management processes to work smarter and maximize your employees and resources which means taking a hard look at your current system and identifying inefficiencies. Optimized FieldAx will improve the field service working operations Technicians do multiple services per day in same location…


Invoice Template Customization in FieldAx

August 9th, 2018 Merfantz Editor  Field Service Management, Fieldax No Comments »

Today Field service management world many software only provide the fixed invoice and job sheet templates. In FieldAx we provides you the customized templates.It is an added advantage for you business. You can customize the titles, template background colors, and table header colors. You can upload the logo, change the positions and also height, width. Additionally…


Easy Way to Find Idle Engineer in FieldAx

August 7th, 2018 Merfantz Editor  Field Service Management, Fieldax No Comments »

In Field service management most of the service engineers working daily to complete the assigned job, but few people’s behaviors are looks like they are working, but they did nothing for the day. This is not good for the companies growth. They must be utilized for the job. You have to find the idle resource…


FieldAx Can Help You to Overtake Competitors

August 6th, 2018 Merfantz Editor  Field Service Management, Fieldax No Comments »

Would you like to overtake your competitors? Of course, who wouldn’t? Especially if you take into account that field service management companies like HVAC,FIRE AND SAFETY,REFRIGERATION,ROOFING and ect., An excellent Field Service Management Software will help you to take this step forward. However, shockingly more than half of field service companies are still doing things manually. They…


FieldAx Cloud Solution Adoption Is Growing

August 3rd, 2018 Merfantz Editor  Field Service Management, Fieldax No Comments »

The advent of cloud computing, has changed the way organizations function and businesses are adopting cloud strategies at record rates. Less expensive and easier to implement, cloud-based service scheduling solutions are the way of the future and definitely a hot Field service management trend for 2018. With that being said, organizations need to know what…


Three Simple Ways in FieldAx to Show Customers You Value Their Time

August 2nd, 2018 Merfantz Editor  Field Service Management, Fieldax No Comments »

  Whatever your business, how you spend your time on the job affects how well you operate – for better or worse. But all the time savers and smart shortcuts in the world won’t keep your business afloat if you don’t respect the schedules of your customers. The truth is, customers are now more impatient than…